Privacy Policy

1. Introduction

Welcome to Travel Butty ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website travelbutty.net and make purchases from our online store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Place an order or make a purchase
• Create an account
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions

This information may include:

• Contact Information: Name, email address, phone number
• Billing Information: Billing address, payment card details (processed securely through Stripe)
• Shipping Information: Delivery address
• Account Credentials: Username and password (if you create an account)
• Communication Data: Your messages to us and our responses

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked
• Location Data: Approximate geographic location based on IP address
• Cookie Data: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service
• Communication: To send you order confirmations, shipping updates, and customer support responses
• Marketing: To send promotional emails about new products, special offers, and other updates (with your consent)
• Website Improvement: To analyze how our website is used and improve user experience
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through our cookie consent banner.

4.1 Types of Cookies We Use

• Necessary Cookies: Essential for website functionality (cannot be disabled)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Track your activity across websites for advertising purposes (Meta Pixel)

You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.

5. Third-Party Services

We use trusted third-party service providers to help us operate our business:

• Stripe: Payment processing (PCI-DSS compliant)
• ShipEngine: Shipping label generation and tracking
• Google Analytics: Website analytics and performance tracking
• Meta Pixel: Advertising and conversion tracking
• Vercel: Website hosting and infrastructure

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• With Your Consent: When you explicitly agree to share your information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure payment processing through Stripe (we never store full credit card details)
• Regular security audits and updates
• Access controls and authentication requirements
• Encrypted data storage

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Object: Object to processing of your personal information for certain purposes

To exercise any of these rights, please contact us at privacy@travelbutty.net

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Order information is typically retained for 7 years for tax and accounting purposes.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: